Getting Mental Health and Academic Support at Xavier University

Xavier Health and Wellness Center

Location: 1714 Cleaney Avenue, Cincinnati, Ohio 45212 (First floor of The HUB)

Phone: (513) 745-3022

Hours: M-F 8:30am-5pm; 24/7 On-Call Therapist; “Let’s Talk” walk-in services Monday 2-4pm and Friday 9-11am



About Us

Professional outpatient counseling and psychotherapeutic treatment is available to students at no charge.  Services are provided by clinical psychologists or clinical social workers who are licensed in Ohio at the highest level of practice and the quality of the services is the same as is available in private practice.

The medical staff of the Health and Wellness Center, including a Board-certified consulting psychiatrist is available should medication or hospitalization becomes necessary.



Students can make an appointment with the health center to have a consultation with a counselor, by calling or stopping by the office.



There is no fee for students to see a counselor.


Who Provides Counseling Services?

The staff consists of full-time and adjunct licensed mental health professionals



Any information discussed in the course of counseling is protected by Ohio law as privileged communication. This means that information you reveal will not be released or discussed with anyone without your full knowledge and informed consent.


Disability Services

Office of Disability Services, Michael J. Conaton Learning Commons Suite 514, 3725 Ledgewood Dr, Cincinnati, OH 45207

Phone: (513) 745-3280 Fax: (513) 745-3387

Hours: M-F 8am-5pm or by appointment


Seeks to ensure that all students with disabilities can freely and actively participate in all facets of university life. Provides and coordinates support services to maximize students’ educational potential and develop their independence to the fullest extent possible. Strives to increase the level of awareness among all members of the university community so that students with disabilities are able to perform at a level limited only by their abilities, not their disabilities. Our office provides reasonable academic accommodations and support services that are individualized and flexible. With a goal of equal educational access in mind, Learning Assistance creates opportunities and promotes the same educational experiences, services, and enrichment to persons with disabilities that are offered to those who are not disabled.



Accommodations are provided free of charge to qualified students.



Step 1: Submit verification of your disability

You can send the documentation by fax to 513.745.3387, via e-mail to or by mail to Cassandra Jones, Office of Disability Services, Xavier University, 3800 Victory Parkway, Cincinnati, OH 45207-1131

Step 2: Complete the Online Application form

Once your documentation has been received and reviewed, you will receive an email asking you to submit the Online Application form and to schedule your appointment for your Accommodation Planning Meeting.

Step 3: Schedule your Accommodation Planning Meeting.

If you live locally or willing to come to campus, you can schedule an on-campus appointment. If you live outside of the Cincinnati area, you can schedule a phone appointment. Contact Disability Services at 513.745.3280 or by email at or in person in the Michael J. Conaton Learning Commons suite 514 to schedule your Intake Appointment.

Step 4: Meet with Cassandra Jones, Director of Disability Services

Through a collaborative process, we will discuss your disability and its academic implications to determine reasonable and appropriate academic accommodations.

Step 5: Request your accommodations each semester

Please follow the steps below to request to have your accommodation letters emailed to your professors.

  1. Go to ClockWork using this link:
  2. Select the Self-Registration Link.
  3. Select Accommodations from the ribbon at the top of the page.
  4. Log into ClockWork using your Xavier credentials (User ID only, not full email address)
  5. After logging in you will be shown a list of your current courses from which to request accommodations along with the status (Waiting to request; Sent; or Confirmed).  Make sure the correct term is showing by using the drop down menu for term.
  6. Use the Request button to request your accommodations for each course you wish to use accommodations.
  7. You will then be taken to the Request Accommodations page where you will be able to select your accommodations that you wish to receive for each course.  You may check all, check none, or check individual accommodations as needed for each course.
  8. Select your accommodations by utilizing the check boxes next to each item listed.

Indicate if your accommodations require any changes by choosing one of the following options:

  • My accommodation(s) are correct the way they are.

a. If you are satisfied with your current accommodations, your request will automatically be approved when you submit your request. For each course selected, an email will be automatically generated to your professor and you will have immediate access to your accommodation letter.

  • I need additional accommodations.
  • I need to change or remove an accommodation.

a. If you choose the option to request an additional accommodation, or if you choose the option to change or remove an accommodation, please explain your request in the Optional Note box.

Once submitted we will respond with next steps.

  1. Read “Terms” and check the box next to I Agree to the terms outlined above.
  2. Click the Submit button to officially submit your request.

For assistance come to The Office of Disability Services located in CLC Suite 514.

Step 6: Required meeting with your professor.

You are required to schedule an appointment with your professors to review your accommodations.  Your Accommodation Letters outline your accommodations but do not state your disability diagnosis.


**It is recommended that students complete the initial registration process well in advance of when the accommodations will be needed. Without adequate notice of the need for accommodation, Disability Services cannot ensure the accommodation will be in place when needed.